User Management

Users are provisioned through the Partner Portal, SCIM, or the REST API.

Manual Provisioning

1. Navigate to Users → Add User in the Partner Portal
2. Enter email, name, and role
3. Assign to teams (optional)
4. User receives an activation email with SSO/TOTP setup instructions

API Provisioning

POST /v1/users

{
  "email": "jane@acme.corp",
  "name": "Jane Smith",
  "role": "viewer",
  "teams": ["team_engineering"]
}

Bulk Import

CSV import is supported for migrations:

email,name,role,teams
jane@acme.corp,Jane Smith,viewer,engineering
bob@acme.corp,Bob Jones,manager,engineering;leadership

Deactivation

Deactivated users cannot access content but their activity history is preserved for audit purposes. To permanently remove a user, contact support.

Roles

Role	Content Access	User Management	Admin Settings
Account Admin	All	Full	Full
Content Manager	All	View only	None
Security Admin	None	View only	Security settings
Viewer	Assigned only	None	None